Below, you will find a list of the questions most frequently asked by our guests.
Questions & Answers
How to book a stay in IHMS Hotels ?
Online Booking :
Take advantage of our online booking service and reserve your rooms today Click Here
Phone Booking :
IHMS Hotels offers you the convenience of booking a room over the telephone with the help of our travel advisors. Please Contact concerned Hotel Click Here we are open 24/7.
Group Bookings :
Wish to make a booking for 2 rooms or more? Please click here
Standard Terms & Conditions:
“Check in is at 14 hrs and checkout out is at 12 hrs. Early arrival and late departure is subject to availability of rooms and at an additional cost.”
(Cancellation policy will differ during blackout period and promotional Sale offer. Kindly check the Policy at the time of booking)
Cancellation received 24 Hours prior to Check-in Time – No charge applicable.
Cancellation received between 0 Hours to 24 Hours of check-in time – 100 % Charge of one night’s tariff will be applicable.
Please note the refund will be processed within 15 working days post sending an email request is sent to the concerned hotel and [email protected] with reservation number of the cancelled booking. If in case the payment for the Cancelled booking has been done through online mode of payment, please share a scan copy of a receipt to the hotel’s email and [email protected] along with the reservation number of the booking.
Discretionary 7% Service Charge on room and other services is applicable
Waived off on dissatisfaction with the services
No Show Policy:
In-case of No-show 100% charge for the first night will be applicable
What are the documents that are required during Check-in?
In keeping with our heightened security procedures, we request you to kindly present the government approved photo identity proof with address of you and your companion(s) (if any) while checking-in. Foreign nationals are required to present their Passport and valid Visa. Pakistan nationals can present any one of these, which is mandatory: CNIC, Passport, Driving License, bearing the holder’s photograph and address.
Here's what you can expect at IHMS Hotels
What are the additional amenities and services that IHMS Hotels offer?
The Café De Brando Restaurant and In room Dining service
Free Wi Fi
Meeting room / Conference room
Ironing and Laundry service
Iron and Iron Board
Local Travel Assistance, Car rentals.
What are the extra services that IHMS Hotels offer?
We offer upright services in terms of security, cleanliness, and hygiene. We have smartly built spaces designed keeping in mind the needs of frequent travelers at IHMS Hotels.
Can I leave my luggage?
Yes, we can look after your luggage. If at check in your room is not ready yet or in case of early check out after .We will store your luggage free of charge on your check-in and check-out days.
A wireless internet connection is available throughout the hotel. The guest rooms feature hi-speed web connectivity (both wireless and cabled).
Can we avail of any special offers at IHMS Hotels?